Frequently Asked Questions

What Shipping Methods Are Available?

For all items purchased directly through SaleMiner.com we offer $3 flat rate shipping on all orders.  For more information about shipping, please visit our Shipping Policy.

How Long Will it Take To Get My Package?

If the item is purchased directly on SaleMiner.com shipping time is typically 7-14 days (most of the time much sooner).  It depends on where the item ships from and is going to.  If the item is purchased through Amazon please refer to Amazon's shipping policies.  For more information about shipping times, please visit our shipping policy.

How Do I Track My Order?

To track packages of items purchased through SaleMiner.com please visit “Track Your Order" at the top of our page, or just visit this link.  For items purchased through Amazon, please track using Amazon's tracking services.

Why Are Some Products Through Amazon?

Some of the sales we mine come directly from Amazon.com.  They sometimes have hidden gems that not everyone knows of and we will bring those to you has a daily sale.  Sale Miner may get a commission from Amazon if you purchase a product we feature, but that is not guaranteed.  If you do buy a product that we feature from Amazon, shipping, returns, questions, etc. are all handled through Amazon and not SaleMiner.com

What Conditions are the Products We Sell In?

SaleMiner brings you awesome sales every single day.  Many items we offer have multiple condition options. To help you better understand each condition you purchase an item in, please review the descriptions below.

New: Brand new, unused, unopened, item in its original packaging.

Certified Refurbished (CR): CR Products are pre-owned products that undergo manufacturer’s or manufacturer-approved refurbishment process prior to being sold. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition. While only some units are returned due to technical issues, all units undergo stringent quality refurbishment process. Items may or may not be in the original packaging.

Refurbished Items: These items have been inspected, cleaned and restored to working order by a third party and are in 100% working condition. As these refurbished products have been unpacked and manipulated, they may exhibit some minor cosmetic imperfection, such as scratches, marks or discolorations.

Certified Pre-Owned: The item is in used condition and has been tested to make sure it is functioning 100% properly. This means that the item may show minor cosmetic imperfections such as scratches, marks, or discoloration.

Can I Cancel My Orders?

Unfortunelty, once an order is placed and proccessed, it can't be canceled.  If you no longer want the item you can return it with in 30 days once you have received it.

What is Your Return Policy?

If you are not 100% satisfied with your purchase, you can return your order to us for a full refund (Returns must be in the state you received them, in the original packaging and with all of the original accessories). Simply send your item back to SaleMiner.com within 30 days of purchase and we will be happy to provide a full refund of the purchase price. Customers are responsible for Return shipping. Items must be sent within 7 days of initiating the return or the RMA will expire.  For more information about returns, please visit our Refunds & Returns page.

To start a return, please visit our Contact Us page to get your RMA.

Do I Need an Account to Place an Order?

Yes, if you are purchasing directly through SaleMiner.com we require you to have an account. Why?  It is easier for you to track the orders you've placed and return orders if something should be wrong.  Don't worry, your information is NEVER shared and we DO NOT spam.